After-Sales programs are designed according to user requirements. These are optimized with a concern for minimising energy consumption and, above all avoiding operational downtime.
Maintenance can be conducted by clients, in which case we can train and track the individuals that need to carry out the proper operations. Where available or necessary, remote monitoring provides an added level of operational security.
Other regular maintenance contracts involves scheduled on-premises visits by our staff and certified partners. Tuning, consumables and replacement parts are packaged in our anticipation of client requirements.
After-sales staff and partners go through our training program which starts with an internship in our installations division. Only when we are certain of an individual's skills can s/he be dispatched on after-sales calls.
And, of course, emergency help is always available and can be contractually agreed upon.
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